Privacy Policy

Last Updated: January 15, 2025

1. Introduction

TulsaRoofPros (“we,” “us,” or “our”) operates TulsaRoofPros.com (the “Site”), a lead generation service that connects Oklahoma homeowners with licensed roofing contractors. This Privacy Policy describes how we collect, use, disclose, and protect information you provide when using our Site and submitting inquiries through our forms.

By using our Site or submitting a form, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our Site or submit any forms.

2. Information We Collect

We collect the following categories of personal information:

  • Contact Information: Full name, phone number, email address, and ZIP code submitted through our lead forms and contact forms.
  • Service Information: The type of roofing service you are inquiring about and any details you provide in message fields.
  • Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This data is collected automatically through cookies and analytics tools.
  • Device Information: Device type, screen resolution, and mobile carrier information.
  • TrustedForm Data: When you submit a form, we use TrustedForm to create a certificate documenting your consent to be contacted. This includes a session recording of your form interaction.

3. How We Use Your Information

We use collected information for the following purposes:

  • To match your roofing inquiry with licensed roofing contractors in our network who serve your area.
  • To contact you by phone, text message, or email regarding your roofing inquiry, including via automated dialing systems and pre-recorded messages.
  • To improve our Site, services, and user experience through analytics and heatmap tools.
  • To comply with legal obligations and enforce our Terms of Service.
  • To detect and prevent fraud and unauthorized access to our systems.

4. How We Share Your Information

Roofing Contractor Network: When you submit a form on our Site, your contact information and service details are shared with one or more licensed roofing contractors in our network who serve your geographic area. These contractors may contact you by phone, text, or email. We do not control the privacy practices of third-party contractors.

Service Providers: We share data with third-party service providers who assist us in operating the Site, including analytics providers (Google Analytics, Microsoft Clarity), call tracking providers (CallRail), and form certificate providers (TrustedForm).

Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process.

We do not sell your personal information to data brokers or advertising networks.

5. TCPA Disclosure

By submitting a form on this Site, you expressly consent to receive calls and text messages from TulsaRoofPros and our network of roofing contractors at the phone number you provided, including calls and texts made using an automatic telephone dialing system (autodialer) or pre-recorded/artificial voice. Your consent is not required as a condition of purchasing any goods or services. Standard message and data rates may apply.

To opt out of text messages, reply “STOP” to any text message you receive. To opt out of calls, inform the caller that you wish to be removed from our calling list, or contact us at privacy@tulsaroofpros.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. This includes:

  • Google Analytics: Tracks pageviews, sessions, traffic sources, and user behavior.
  • Microsoft Clarity: Records session heatmaps and click tracking for UX analysis.
  • CallRail: Uses dynamic number insertion to track which marketing sources generate phone calls.

You can disable cookies through your browser settings, but some Site features may not function properly.

7. California Residents — CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request a list of the personal information we have collected about you and the categories of third parties with whom it has been shared.
  • Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Opt Out: You have the right to opt out of the sale of your personal information. We do not sell personal information as defined by the CCPA.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at privacy@tulsaroofpros.com.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, lead data is retained for up to 36 months. You may request deletion at any time by contacting us.

9. Contact Us

For privacy-related requests or questions, contact us at:

TulsaRoofPros — Privacy Requests
1234 Peoria Ave, Tulsa, OK 74105
privacy@tulsaroofpros.com
(918) 297-9384